Refund policy

We stand behind every box. If your order arrives damaged, spoiled or wrong, email hello@goodjourneyfoods.com within 30 days of delivery with your order number and a photo, and we'll send a replacement or a refund.

Because our products are food, we can't accept returns of opened items. Unopened cookies can be returned within 30 days of delivery. Email us first and we'll send a return label. Donuts are perishable and can't be returned, but we'll make it right if there's a problem with your order.

Approved refunds go back to your original payment method within 10 business days. Sale items and gift cards are final sale.